Terms & Conditions
Terms & Conditions
Last updated: [13 June 2025]
Welcome to Qaaly! 💖✨
These Terms & Conditions outline the rules for using our website and purchasing our cute products.
1. About us
Qaaly is owned and operated by Kwack (registered in France).
We create girly, feel-good phone cases with a purpose — spreading love and supporting food banks.
2. Use of our website
By visiting or shopping with us, you agree:
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Not to misuse our site 🛑
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Not to copy or steal our content/designs ✨
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To provide accurate info when ordering 📝
3. Orders & payment
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All orders are subject to availability.
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We reserve the right to cancel orders (e.g. suspicious activity).
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Payments are processed securely — we don’t store card details.
4. Shipping & delivery
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We ship mainly to the USA, Canada & Europe (more countries soon!).
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Delivery times are estimates, not guaranteed.
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You’re responsible for providing the correct shipping address.
5. Returns & refunds
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Refunds possible within 24-48h if you contact us at qaalycase@gmail.com.
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Due to the made-to-order nature, we don’t accept returns unless items arrive damaged.
6. Intellectual property
All designs, images, and branding belong to Qaaly.
Please don’t reuse or resell without permission.
7. Liability
We do our best to provide accurate info, but:
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We don’t guarantee the website will be error-free or uninterrupted.
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We’re not liable for indirect damages or delays out of our control.
8. Governing law
These Terms are governed by the laws of [Your Country].
Disputes will be handled in local courts.
9. Contact
For any questions, email us:
📧 qaalycase@gmail.com
✨ Thank you for being part of the Qaaly family! 💗
